Example research brief: an appointment-based website

An example manual review for an agency researching salons. It is not a finding about a real business or an automated website audit.

Search focus
Salons in a chosen service area, where the agency has relevant experience.
Customer task
Check whether a mobile visitor can find services, opening hours and the published booking route.
Evidence to record
Write down the page address, review date and specific observed behaviour in your own worksheet.
Qualification boundary
Keep the observation separate from unknowns such as budget, buying interest or an existing agency relationship.

Choose a category connected to your experience

Begin with an industry where you have relevant work or understand the customer journey. For example, an agency experienced in appointment-based websites could research salons in a chosen city.

Inspect the actual business website

Visit the website on desktop and mobile. Look at the tasks a customer needs to complete, such as finding opening hours, viewing services or making an enquiry. Record specific observations rather than describing a website as simply old.

Check gaps before drawing conclusions

A missing website in a business listing does not prove that no website exists. Search the business name and check its other official channels. An observation should survive a quick verification before it becomes part of a pitch.

Connect your offer to a concrete task

Explain how your experience relates to what you observed. A clear booking journey or a readable mobile service page is more meaningful than a generic promise to transform the business.

Keep discovery and qualification separate

LeadFinder can help you discover businesses and available contact details. It cannot tell you that a business has a redesign budget, wants an agency or is ready to buy. Those questions belong in a conversation.

Keep your research in one place.

Use this blank CSV worksheet to record businesses, research notes, contact preferences and next actions. It is a planning template, not an app export or a list of leads.

Download worksheet

PUT IT INTO PRACTICE

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